24-Hour Emergency Vet Services

Concordia Pet Care provides 24-hour veterinary emergency care in Happy Valley, Hong Kong, 365 days a year. Veterinarians are on site around the clock to assess dogs and cats requiring urgent attention. For exotic pets, please telephone before travelling so the emergency team can advise on immediate support and confirm the availability of an exotic-animal clinician.

Our Emergency Vet Services for Your Pets

Our hospital provides emergency veterinary care 24 hours a day, 365 days a year. The following situations usually require prompt veterinary assessment:

• Urethral obstruction

• Acute vomiting and diarrhoea

• Seizure

• Gastric dilatation-volvulus

• Road traffic accident

• High-rise syndrome

• Poisoning

• Dog bites

• Heat stroke

• Breathing difficulty

• Inability to walk

Signs That Your Pet Requires Emergency Vet Care

Recognizing when your pet is in a life-threatening situation is crucial. While we hope you never have to experience an animal emergency, it's essential to be aware of the signs that indicate immediate vet attention is needed.

If your pet exhibits any of the following symptoms, seek our 24-hour emergency vet care immediately:

• Difficulty breathing or rapid, shallow breaths

• Uncontrollable bleeding

• Seizures

• Sudden collapse or weakness

• Severe vomiting or diarrhoea (especially if containing blood)

• Inability to urinate or defecate

• Swelling or pain in the abdomen

• Loss of consciousness or disorientation

• Eye injuries or discharge

• Severe lameness or inability to walk

• Excessive drooling or foaming at the mouth

• Tremors or shaking

• Coma

• Pale or yellow gums

What to Expect When You Arrive

When your pet needs urgent care, we understand it's a stressful time. Here's what you can expect when you arrive at our 24-hour vet clinic:

Step 1 - Triage: The team assesses the presenting problem and vital signs so that the most urgent patients can be prioritised.

Step 2 - Veterinary Examination: The veterinarian examines the patient, reviews the history and current medication, and decides whether laboratory or imaging tests are needed.

Step 3 - Initial Plan: Based on the information available, the veterinarian explains the recommended tests and treatment, material risks and estimated costs. Emergency plans may change as the patient's condition develops.

Step 4 - Investigation and Treatment: Depending on clinical need, the team can use on-site laboratory testing, diagnostic imaging, surgery suites and intensive care facilities.

Step 5 - Caring Support: Our team is here to support you and your pet during this difficult time. We'll keep you updated on your pet's progress and answer any questions to help you feel informed and reassured.

Our Emergency Veterinary Team

The emergency service is delivered by an experienced veterinary and nursing team. Patients are triaged according to clinical urgency, and the team can coordinate on-site diagnostics, stabilisation, surgery, hospitalisation or referral where appropriate. Complex cases may involve input from clinicians with relevant advanced training, subject to availability and the patient's needs.

Our Facilities

The hospital has 6 consulting rooms, 2 purpose-built surgery suites and independent intensive care units, with separate wards for dogs, cats and exotic animals. On-site facilities include a laboratory, ultrasound, CT, endoscopy, X-ray and surgical equipment to support emergency assessment and treatment.

Transportation

Our vet clinic is located at LG & P1, No. 5-7, Blue Pool Road, Happy Valley, Hong Kong, and is easily accessible via various public transport options:

Citybus: Take routes 1, 1M, 1P, 8X, or 19P and alight at the Happy Valley (Lower) Bus Terminus. We're just a 1-minute walk from there.

Minibus: Hop on Minibus 5 or 30 and get off on Wong Nai Chung Road (near Blue Pool Road). Our clinic is only a 1-minute walk away.

Tram: Utilize the Kennedy Town - Happy Valley / Happy Valley - Shau Kei Wan tram lines. Disembark at the Happy Valley Terminus, and you'll reach us with a short 2-minute walk.

Why Choose Our Emergency Vet Services

Veterinarians are on site around the clock, with access to diagnostic, surgical and hospital facilities when clinically indicated.

24-Hour On-Site Veterinary Team

Veterinarians are on site 24 hours a day, 365 days a year. Emergency patients are triaged and stabilised by the duty team, with further input arranged according to clinical need and clinician availability.

Multi-Species Experience

The veterinary and nursing team has experience caring for dogs, cats and exotic animals. Support for exotic emergencies depends on the species, clinical need and availability of an exotic-animal clinician, so owners should call before travelling.

Happy Valley Location

Situated in Happy Valley, our clinic is easily accessible by various public transport options, making it simpler for you to reach us quickly during an emergency.

Seek Help from Us Now

For breathing difficulty, collapse, seizures, severe bleeding, inability to urinate or sudden loss of mobility, call 2679 1000 and seek veterinary care without delay.